Last updated: November 11, 2026
International Medical Integrations, Inc. (“IMI,” “we,” “us”) provides medical supplies, equipment, and remote care program support to healthcare practices, laboratories, and facilities. This Privacy Policy explains what information we collect through imintegrations.org and our client portal (together, the “Site”), how we use it, and the choices you have.
Health information and HIPAA
The Site is intended for business contacts at healthcare organizations. IMI supplies products and program support to healthcare businesses and does not collect, receive, or store patient information. Please do not submit patient names, dates of birth, diagnoses, or any other protected health information (PHI) through our forms, the client portal, or email. If PHI is sent to us by mistake, we will delete it.
Information we collect
Information you give us
- Contact and inquiry forms: name, practice or organization name, role, email, phone, approximate patient volume, programs of interest, and your message.
- Client portal accounts (available only to organizations that have signed a purchase agreement with IMI): name, business email, phone, organization details, shipping and billing addresses, orders, invoices, and account communications.
- Payments: card payments are processed by our payment processor, Authorize.net, on its hosted payment page. We do not receive or store full card numbers or security codes; we receive confirmation details such as the last four digits, card type, amount, and transaction ID.
- Correspondence: emails, calls, and meeting details when you communicate with us.
Information collected automatically
- Technical data: IP address, browser and device type, pages requested, and timestamps, recorded in server and security logs. We use these to operate the Site, prevent abuse (for example rate limiting), and fix problems.
- Cookies: see Cookies and similar technologies below.
How we use information
- Respond to inquiries and provide quotes, products, and services.
- Create and manage client portal accounts, orders, invoices, and payments.
- Send transactional messages such as order confirmations, invoices, and account notices.
- Secure the Site, detect fraud and abuse, and comply with legal obligations.
- Understand and improve the Site, only with your consent for analytics cookies.
How we share information
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We share information only with:
- Service providers that operate the Site and our business under contracts that limit their use of the data: website hosting (Vercel), database and authentication (Supabase), email delivery (Resend), business email and calendar (Google Workspace), payment processing (Authorize.net), and, if you consent, website analytics (Google Analytics).
- Manufacturers, distributors, and carriers as needed to fulfill and ship your orders.
- Legal and safety: when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.
Cookies and similar technologies
Cookies are small files stored in your browser. We group them into the categories below. Optional cookies are off until you choose to allow them.
| Category | Purpose | Examples |
|---|---|---|
| Strictly necessary | Security, signing in to the client portal, remembering your cookie choice. | imi_consent (6 months); portal sign-in session cookies (session length) |
| Analytics (optional) | Count visits and see which pages are useful. Never loaded inside the client portal. | Google Analytics _ga, _ga_* (up to 2 years) |
| Marketing (optional) | Measure advertising. We do not currently use marketing cookies. | None at this time |
You can change your choice at any time: . We honor Global Privacy Control signals sent by your browser as a request to opt out of optional cookies. You can also block or delete cookies in your browser settings, though some features may stop working.
Your privacy rights and choices
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and to opt out of targeted advertising, sale, or profiling. We will honor these requests where applicable law requires and will not discriminate against you for making them.
To make a request, email solutions@imintegrations.org with the subject line “Privacy Request.” We may need to verify your identity before responding. An authorized agent may submit a request on your behalf with your written permission. If we deny your request, you may appeal by replying to our decision.
We do not send marketing newsletters. The emails we send relate to your inquiries, orders, invoices, and account.
Security
We use administrative, technical, and physical safeguards such as encryption in transit, access controls, multi-factor authentication for staff, and audit logging. No system is perfectly secure, and we cannot guarantee absolute security.
How long we keep information
We keep information for as long as needed for the purposes above, including to meet tax, accounting, and legal requirements. Records, including inquiries, orders, and invoices, are generally kept for 3 years and then deleted or anonymized, unless the law requires us to keep them longer.
Children
The Site is meant for business users and is not directed to children under 16. We do not knowingly collect personal information from children.
Links to other websites
The Site may link to manufacturer or partner sites. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. We will post the new version here and change the “Last updated” date. Material changes will be highlighted on the Site or sent to portal account holders.
Contact us
International Medical Integrations, Inc.
4732 N Kedzie Ave, Chicago, IL 60625
Email: solutions@imintegrations.org
Phone: (630) 512-1076
See also our Accessibility Statement.